Never waste a hot lead ever again.

Captiwate allows you to contact identified and prioritized,
engaged prospects while they are active on your website.

Learn How

Personalize your approach with potential customers.

Individual level visitor identification to build meaningful connections with potential customers.

Company Level Identification

Company Level Identification to identify the company the visitor works at, we use Snitcher’s solution. Snitcher has high accuracy (appx 60%) in North America and the European Union.

Individual Level Identification

To identify who the individual visitor is, we leverage RB2B’s solution. This is an experimental solution and works best with US visitors.

Additional Visitor Information

Location of the visitor based on their IP address helps you prioritize certain geographies. Source of traffic shows you where the visitor came from (eg. organic traffic, campaign traffic).

Tailored communication for every site visitor.

Our intelligent chatbot is designed to handle interactions with low priority visitors, ensuring your team can concentrate on high-priority engagements.

Pre-filled, customized templates

Streamline communication with ready-to-use templates that can be customized to fit the context of each visitor, enhancing personalization and efficiency. You can create templates on team and individual level as well

Multi-chatting

Engage with multiple visitors simultaneously, ensuring that no potential lead is left unattended while optimizing your team's time and resources.

Integrated scheduling forms

Embed scheduling forms directly within the chat interface, making it easy for visitors to book appointments or demos without leaving the conversation.

Chatbot

Automate initial interactions using a chatbot, efficiently filtering and directing visitors based on their needs and value, ensuring human resources are focused where they're most neededLeverage the chatbot to respond visitors beyond opening hours

Enhance conversations with face-to-face communication.

Seamlessly integrate real-time video calls into your website, offering a direct and engaging way to connect with visitors.

Advanced behaviour signals to uncover relevant visitors.

Unlock the power of visitor behavior insights with our Visitor Scoring feature, designed to revolutionize how you prioritize and engage with your website visitors.

Enhanced Visitor Prioritization

Automatically identify and prioritize visitors based on their engagement level and potential to convert, saving your sales development representatives (SDRs) valuable time and effort.

Increased Engagement Pool

Expand your pool of potential leads by over 50%, tapping into a broader segment of your website traffic that shows hidden interest.

Tailored Engagement Suggestions

Identify what persona category the visitor belongs to and what stage of the purchase funnel is probably in. Receive actionable recommendations on how to engage different visitor personas, from the stage of the purchase funnel they're in to the type of arguments that will resonate most.

How it works?

Our advanced data collection infrastructure captures detailed event data, allowing for real-time processing and scoring of visitor behavior.

A sophisticated scoring model, tailored to each client, provides the insights needed to make precise engagement suggestions.

Continuous analytics monitor the effectiveness of model recommendations, ensuring constant optimization and improvement.

Seamless Salesforce and HubSpot integration

  • Streamline your sales and marketing efforts with our CRM Integration feature.

  • Connect your website's visitor interactions directly with your CRM, enabling a unified view of customer data.

  • Automate lead capture, personalize marketing campaigns, and accelerate your sales cycle by leveraging real-time insights from your website traffic.

Synchronization

Log every interaction within your CRM to enable comprehensive revenue attribution reporting.

Routing

Utilize CRM-record ownership for efficient visitor routing.

Slack Alerts

Receive alerts when target accounts, open opportunities, and other VIPs visit your site.

Maximise qualified demos scheduled

Try Captiwate today

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How it works

01

Set up in 1-minute

Effortlessly embed our code snippet into your website with a simple copy paste.

02

Sign up your SDRs

Our fast onboarding and built-in product tour gets your sales reps up and running right away.

03

Start booking demos on day one

You are all set. Your SDRs can start identifying and reaching out to sales-ready prospects.

Book a demo
Start for free

Secure & Compliant by design

Our system was designed to respect your privacy and security. Captiwate calls are browser-to-browser, and you have a right to control and remove your data as it is detailed in our privacy policy.

General Data Protection Regulation

Our founders are in the EU, meaning that we take pride in ensuring that our services are compliant with GDPR regulations.

California Consumer Privacy Act

Captiwate’s policies and processes adhere to the CCPA.

Secure hosting environment

Our hosting providers are SOC 1, 2, 3 & ISO 27001, 27017, 27018 compliant.

Frequently Asked Questions

Do I need technical expertise to set up Captiwate?

No technical expertise is required; simply copy and paste the provided tracking code into your website’s header. Our support team is also available to assist you if needed.

Do I need Captiwate if I already use a CRM like Hubspot or Salesforce?

Yes, Captiwate complements your CRM by capturing leads and converting them into demo bookings, with seamless data synchronization for effective follow-ups.

Is there a free trial?

Yes, we offer a 30-day free trial with full feature access and a forever free plan for small businesses, providing essential tools to get started.

Is Captiwate GDPR / CCPA compliant?

Yes, we fully comply with GDPR and CCPA. Additionally, we offer customizable data privacy options to meet the specific needs of your customers.

I already have a chatbot on my website. Can I still use Captiwate?

Absolutely, Captiwate’s advanced chatbot, powered by the latest OpenAI technologies, can complement or replace your existing chatbot.

Why is it better to engage visitors this way?

Engaging visitors instantly through Captiwate allows you to connect with potential customers at their peak interest, leveraging the crucial moments when they are most likely to respond positively. This method significantly enhances lead conversion rates and outpaces competitors who delay contact.

I already use marketing analytics (eg. GA4) and product analytics tools (eg. Mixpanel). Why do I also need Captiwate?

While traditional analytics tools focus on retrospective data, Captiwate enables real-time engagement with potential customers, offering advanced data enrichment like company info and behavior insight tracking.

Book a Demo

Schedule a quick product introduction call with our Founder Krisztián Berecz and try Captiwate today.
Schedule Call