Don't Route Your Leads. Connect With Them.
Captiwate turns website visitors into conversations in seconds, not days.
Companies using Captiwate see 30% more demos booked in addition to their traditional routing systems.
Feature Comparison
The second approach works for companies with complex routing needs and multiple teams, but often introduces delays between visitor interest and human connection.
Why Choose Captiwate? Strike While the Iron is Hot
Real-Time Alerts
Our advanced system notifies your sales team the moment a high-value lead lands on your website.
Immediate Engagement
Connect with prospects instantly through call or chat while their interest is at its peak.
Higher Conversion Rates
Turn warm leads into hot opportunities with timely, personalized interactions.
Focus on inbound visitors
Servicebell’s parallel dialer serves specific outbound motions, while we focus on providing value for converting inbound visitors.
Cost Effective
Captiwate offers a comprehensive customer engagement platform that almost matches Servicebell feature-for-feature, but at a fraction of the cost.
Start for Free
Captiwate lets you start for free up to 1,000 accounts, allowing you to try if our solution is a good fit for you. Servicebell requires an upfront commitment for an annual contract, shutting the door on smaller companies and startups.
The Human Touch in a
Digital World
Personalized Approach
Equip your sales team with real-time visitor insights for truly tailored conversations.
Complex Sales Support
Perfect for high-value products and services that benefit from immediate expert guidance.
Build Lasting Relationships
Start meaningful conversations from the very first interaction.
When to Choose
Chili Piper
Complex Routing Needs
Ideal for enterprises with multiple teams requiring sophisticated lead distribution rules.
Form-First Approach
Best for companies whose process requires collecting detailed information before human contact.
Multiple Product Lines
Designed for businesses with complex product offerings requiring specialized routing logic.
Pricing That Scales With Your Success
Not only do the two approaches differ, but the pricing does too.
While Chili Piper offers comprehensive routing features, their enterprise platform comes with enterprise pricing - especially at scale.
Captiwate might require more human attention, but the price allows you to start for free, and scales linearly, for a fraction of the cost.
Choose the Right Solution for Your Sales Strategy
Focus on inbound visitors
Servicebell’s parallel dialer serves specific outbound motions, while we focus on providing value for converting inbound visitors.
Cost Effective
Captiwate offers a comprehensive customer engagement platform that almost matches Servicebell feature-for-feature, but at a fraction of the cost.
Start for Free
Captiwate lets you start for free up to 1,000 accounts, allowing you to try if our solution is a good fit for you. Servicebell requires an upfront commitment for an annual contract, shutting the door on smaller companies and startups.
Book a Demo
